What does this Make.com template do?
NPS response → update CRM score → detractor task → promoter advocacy invite. Free blueprint json — ~25 min on Make.com. enrolls contacts into timed sequences or alerts with merge tags ready for your ESP or CRM.
What's included
- surveymonkey-nps-hubspot-update.make.json
- Make.com module map + credential slots
- Test-record validation checklist
Common use cases
- Production import — NPS response → update CRM score → detractor task → promoter advocacy invite.
- Team rollout — Map Make.com credentials to your CRM or data warehouse before go-live.
- Stack extension — Fork the blueprint to add alerts, enrichment, or approval gates without rebuilding from scratch.
How to import into Make.com
- 1
Download the blueprint JSON
Use the Download Template button and open the file from the email we send you.
- 2
Import in Make.com
Make.com → Scenarios → Create a new scenario → ⋮ menu → Import Blueprint → select the JSON file.
- 3
Connect apps & credentials
Open each module and authenticate the apps listed in the prerequisites section.
- 4
Map fields and variables
Replace placeholder sheet columns, webhook URLs, or filter values with your account IDs.
- 5
Run once manually
Execute the scenario with test data before switching on scheduling.
How to customize for your stack
Extend
Add Slack notifications, CRM field mapping, or error routing after first import on Make.com.
Anton Chisliuk · AI Marketing Ops · Updated September 2026